We are Hiring
Join our Dream Team
Back-office Manager
📩 Send us your CVsWe are looking for passionate and self-motivated professionals to join our Back-office Team.
As a Back-office Manager, you will play a crucial role in overseeing client verification and transaction processes.
Your responsibilities will include:
- Client verification: Ensure the accurate and timely verification of client information, adhering to compliance and regulatory standards;
- Deposit monitoring: Monitor and manage deposit transactions, ensuring swift and secure processing while maintaining accuracy;
- Withdrawal processing: Oversee the withdrawal process, ensuring efficiency and addressing any issues or discrepancies promptly;
- Transaction data analysis: Analyze transaction data to identify trends, patterns, and potential areas for improvement. Provide insights to enhance operational efficiency;
- Act in the best interest of the company at all times and cooperate with the Customer Experience team and other departments to deliver high standards of customer service;
- Perform other related tasks as required.
Send your CVs to career@marketsvox.com
Business Development Managers Asia
📩 Send your CVsMarketsVox is on the hunt for passionate and proactive Business Development Managers to drive our success in the dynamic Asian region. Malaysia, Vietnam, Thailand, China, Philippines
At MarketsVox, we believe in the power of enthusiasm, communication, and building strong partnerships. As a BDM, you'll be at the forefront of our growth, fostering connections with new partners and clients in the financial industry.
What We're Looking For:
- Enthusiastic go-getters with a hunger for success
- Proactive individuals who love to take the initiative
- Seasoned BDMs with a strong background in the financial sector
- Stellar communication skills to engage and delight clients
- Prior experience of working on the same position for at least 2 years
Send your CVs to career@marketsvox.com or share the post with someone who might be interested.
We will highly appreciate it.
Support Agents
📩 Send your CVsWe are looking for Support Agents to join our expanding business and provide top-level customer assistance through online channels.
In this role, you’ll be responsible for managing incoming client inquiries, resolving issues efficiently, and ensuring an excellent support experience across email, chat, and social platforms.
Key Responsibilities:
- Handle client questions and requests via email, live chat, and support systems
- Monitor response times and ensure client satisfaction
- Coordinate with technical and back office teams to resolve issues
- Maintain accurate records of communication and follow-up actions
- Contribute to improving support workflows and FAQ content
Requirements:
- Strong written and verbal communication skills
- Experience in customer service or support (Forex/Finance industry is a plus)
- Ability to multitask, prioritize, and work independently
- Comfortable with online platforms
Send your CVs to career@marketsvox.com